Overdue declaration
 
About overdue declarations 
Entering your overdue declaration 
Confirming your overdue declaration and/or your request for immediate action on overdue 
   
   
     

 

 

 

 

 

 

About overdue declarations
 

Declare one or more unpaid due payments relating to the selected customer. Depending on the type of policy you have, you can request the pre-legal intervention of  Euler Hermes Recouvrement France by means of a Request for Immediate Action.

Entering your overdue declaration
  1. Identify the company that your declaration involves.

2. Select the invoicing currency before filling in the form, the euro is the default selection.
Click here to view all currencies.

3. Enter your declaration..
Ensure that:
- dates are in the correct format (dd/mm/yyyy)
- due dates are after the invoicing dates.

4. Tick the option according to whether you do or do not wish for Euler Hermes Recouvrement France to get involved.
For immediate Euler Hermes Recouvrement France pre-legal intervention regarding the selected debtor (option available depending on the type of policy you have).

5. Validate your input.

Confirming your overdue declaration.
 

We confirm to you that your overdue declaration has been logged for the selected customer, and we will inform you of our response as soon as possible.

If there is no confirmation, contact EOLIS Support.

If you have made a request for immediate action, Euler Hermes Recouvrement France  will keep you informed of the steps taken :
- Once your request is logged (invoice dates, overdue amounts) Euler Hermes Recouvrement France contacts your customer by means of two formal demand letters, requiring direct payment to you
- At the same time, you receive an acknowledgement of receipt summarising the details of your request
- If the contractual date for sending a Notification for Insurance and Collection is approaching, you are immediately informed. Likewise you will be informed should your customer come to be the subject of legal collection procedures.
- Once this procedure has been completed, then barring notification in the meantime from you that a payment has been received, Euler Hermes Recouvrement France will then ask you to send a Notification for Insurance and Collection which you can print and/or enter on EOLIS.

   
Currencies

  The currencies offered are as follows :

AUD - Australian dollar
CAD - Canadian dollar
CFP - Pacific franc


CHF – Swiss franc
DKK – Danish krone
EUR - Euro
GBP - Pound Sterling
HKD - Hong-Kong dollar
JPY - Yen
MXN – New Mexican peso
NOK – Norwegian kroner
NZK – New Zealand dollar
SEK – Swedish krona
USD – US dollar